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  1. My computer does not recognize the hard drive.
    [Answer ID: 11884]
    There are some possible causes for this symptom.Please refer to the following points on your hard drive. Cause 1:Your OS (Operating System) might not support the hard drive.Countermeasure 1...
  2. How to format the hard drive to NTFS format?
    [Answer ID: 6106]
    There are two ways to format the hard drive. Format the hard drive from Disk ManagementFormat the hard drive from My Computer Format the hard drive from Disk Management 1.Start the computer, then log in with the administrator account....
  3. RMA's - Data Recovery Policy
    [Answer ID: 14159]
    All Buffalo RMA's are replaced with functional units. Buffalo cannot be held responsible for lost data. All data recovery will need to be performed by the user before sending in the defective unit....
  4. Model Regional Differences
    [Answer ID: 14120]
    Products with the same name sold by different divisions of Buffalo in various countries are not necessarily identical. For example, the wireless channels used are often different in each country, due to government regulations....
  5. DriveStation Install on Windows 2000/XP when Drivers are not Automatically Detected
    [Answer ID: 14241]
    If it is not automatically working, Windows will probably see the unit as a "USB 2.0 to IDE Bridge" in Device Manager.Right click on this and choose Properties.Go to the driver tab and choose "Reinstall Drivers" or "Update Drivers". This will bring up the Hardware Install Wizard....
  6. I deleted "DriveNavi.exe", so I cannot install softwares.
    [Answer ID: 11864]
    1.Turn on the computer. 2.Connect the AC adapter to the USB hard drive’s power connector. 3.Plug the power cord into a wall outlet. 4.Connect the USB cable into a port on the USB hard drive....
  7. How can I display Device Manager on Windows 7?
    [Answer ID: 12177]
    If the user account control screen appears while the steps are performed, click [Yes].Method 1. Display it from (My) Computer. Click [Start] - [Computer], then right-click [Manage]....
  8. How to backup data in the PC by using Backup Utility.
    [Answer ID: 6104]
    Right-click on the () icon in the systray and select [Settings]. After installation, the screen shown in Step 2 is displayed. Go to Step 2. Click [Next]. Enter a name for the backup, or just leave the default name in the window....
  9. I cannot install NAS Navigator2 properly in macOS Sierra.
    [Answer ID: 16069]
    A bug was fixed where NAS Navigator2 could not be installed on macOS 10.12.Please download the latest version of NAS Navigator2.
  10. My computer doesn't recognize the hard drive.(HD-GDU3 series)
    [Answer ID: 15316]
    If your computer sometimes recognizes the hard drive, click here and update the firmware.If your computer doesn't recognize the hard drive at all, please contact our technical support for more information or ask replacement....

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