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  1. I cannot install NAS Navigator2 properly in macOS Sierra.
    [Answer ID: 16069]
    A bug was fixed where NAS Navigator2 could not be installed on macOS 10.12.Please download the latest version of NAS Navigator2.
  2. When "Assign authorization to external SMB server" is selected, authentication from Mac OS X 10.8 or later is failed.
    [Answer ID: 15758]
    If the hostname is more than 10 characters, authentication from Mac OS X 10.8 or later is failed. Set the hostname 10 characters or less.
  3. When changing the IP addess from NAS Navigator2 or SmartPhone Navigator, the DNS server address is initialized.
    [Answer ID: 15781]
    If a fixed IP address and the DNS server address are set, the DNS server address will be initialized when changing the IP addess from NAS Navigator2 or SmartPhone Navigator. Open the interface and set the DNS server address again....
  4. Model Regional Differences
    [Answer ID: 14120]
    Products with the same name sold by different divisions of Buffalo in various countries are not necessarily identical. For example, the wireless channels used are often different in each country, due to government regulations....
  5. I cannot install NAS Navigator2.
    [Answer ID: 15810]
    You cannot use or install NAS Navigator2 when using a domain user. Install it as a local user.
  6. RMA's - Data Recovery Policy
    [Answer ID: 14159]
    All Buffalo RMA's are replaced with functional units. Buffalo cannot be held responsible for lost data. All data recovery will need to be performed by the user before sending in the defective unit....
  7. Making Windows Vista PC's compatible with Buffalo NAS products
    [Answer ID: 14113]
    Open the control panel, make sure you're using the classic view, and double-click on "Administrative Tools".  There is an item "Local Security Policy"- open it.Alternative click the start button and type secpol.msc in the search function....
  8. What is the full path to FTP directory in the LinkStation or TeraStation?
    [Answer ID: 14674]
    The default path at login to FTP console starts at root directory. The path to target FTP directory is: LinkStation: /disk_volume/shared_folder_name/TeraStation: /mnt/disk_volume/shared_folder_name...
  9. How to: Connect a TeraStation or LinkStation directly to a PC
    [Answer ID: 14140]
    1.Connect the Ethernet cable from PC LAN port to the NAS device. 2.For a PC, double-click the icon. For Mac OS, click the icon in the Dock.NAS Navigator2 will start. 3.Click [Refresh]....
  10. Are read and write permissions given to the users and groups if no access restriction is set?
    [Answer ID: 14547]
    If no access restriction is set to the shared folders, read and write access allowed to all users and groups.
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